Privacy Policy
- Veda Academy Privacy Policy belongs to Koshish Marketing Solutions Private Limited.
- This Privacy Policy provides you with details about the manner in which your data is collected, stored and used by us. You are advised to read this Privacy Policy carefully. By visiting Veda's website/applications you expressly give us consent to use and disclose your personal information in accordance with this Privacy Policy and in case of a minor, the said consent is being given by theminor’s legal guardian. If you do not agree to the terms of the policy, please do not use or access Veda website, or mobile applications.
- Note: Our Privacy Policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the Privacy Policy periodically. This Privacy Policy shall apply uniformly across all Veda products, including its website, mobile applications, Tablet and other associated applications, products, websites and services managed by the Company.
General
- We will not sell, share or rent your personal information to any third party, unless, we have been expressly authorized by you either in writing or electronically to do so.
- We will not use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by Veda Academy will only be in connection with the provision of agreed services and products and this Privacy Policy.
- Periodically, we may reveal general statistical information about Veda Academy users, such as number of visitors, number and type of goods and services purchased, etc. This will not have any identifiable information of any user.
- Veda will occasionally send email notices or contact you to communicate about our services, products and benefits, as they are considered an essential part of the services/products you have chosen.
- We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.
- If you so desire, we will provide you with means to review the personal information that you have provided, along with an option to make request for correcting/amending the information.
- We limit access to your information to authorized employees only who need to know the said information.
Personal Information
- Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as:
- Name, address, telephone number, email ID, password, and your ward's educational interests;
- Transaction related information (such as when you make purchases, respond to offers, or download/use applications from us);
- Information you provide us when you contact us for help;
- Information you enter in our system when using the Application/Services/products, such as while asking doubts, participating in discussions and taking tests.
- The said information collected from the users could be categorized as "Personal Information", "Sensitive Personal Information" and "Associated Information". Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011) shall collectively be referred to as 'Information' in this Policy.
- When you voluntarily send us electronic mail/fill up the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your name, e-mail address or phone number. You may, however, visit our site anonymously.
- In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.
Automatically Collected Information
- The Application/products/Services may collect certain information automatically, including, but not limited to:
- The type of mobile device you use and its unique device ID;
- Your mobile device's IP address and operating system;
- The type of mobile Internet browsers you use;
- Information about how you use the Application/Services/products.
- We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.
Use of Personal Information
- We use personal information to provide you with services and products you explicitly requested, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, customize your experience, detect and protect against fraud, enforce our terms and conditions, etc.
- We use your contact information to send you offers based on your previous orders and interests and may ask you to complete optional online surveys for demographic insights. Your data may be shared with external service providers to improve our offerings.
- We do not sell, trade, or share your Information to any third party (except subsidiaries/affiliates) unless expressly authorized by you.
- We may disclose Information:
- As required by law, such as to comply with a subpoena, or similar legal process;
- To enforce applicable terms of use, including investigation of potential violations thereof; when we believe in good faith that disclosure is necessary to protect our rights.
- Protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
- With our trusted service providers who work on our behalf, do not have independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;
- To protect against imminent harm to the rights, property or safety of the Application/Website or its users or the public as required or permitted by law;
- With third party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioral analysis;
- Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.
Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Veda uses cookies and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you have previously provided personally identifiable information, cookies may be tied to such information. This is applicable only for website.
Links To Other Site
Our site provides links to other third-party websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites, and you are solely responsible for visiting such third-party websites.
Public Forums
When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
Security
Veda Academy has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
It is your responsibility to control access to your mobile device and the Veda Academy application on your device, including keeping your password(s) and/or PIN confidential and not sharing it with anyone. It is also your responsibility to alert Veda Academy if you believe that the security of the information in the Veda Academy application has been compromised.
Duration of Retention of Data
Veda academy shall retain user data during the term an account is active and for at least three years thereafter. The Company may alter this practice according to legal and business requirements.
Consent
By using Veda academy and/or by registration on Veda academy, you consent to the collection and use of the information you disclose on Veda in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.
At all times, you shall also have the right to withdraw your consent given earlier to us to use your personal information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. Provided further that, in case you withhold your consent and/or withdraw the same, we shall have the right not to provide you access to our products and services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
Should you have any grievance relating to this Privacy Policy, you may send in your grievances to our Grievance Officer at:
Name: Chandan Tiwari
Address: 6th Floor Plot No, 15, Tradex Tower, Sector 125, Noida, Gautam Buddha Nagar Uttar Pradesh 201301
Email: info@koshishindia.in
In case of any other query, please feel free to reach us at info@koshishindia.in
Dispute Resolution
In case of any dispute, the same shall be subject to the exclusive jurisdiction of the courts situated at Delhi.
Terms & Conditions
By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights and other intellectual property rights related to it, still belong to Veda Academy.
Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Veda Academy applications, desktop website & mobile WAP site.
Payment Options
Veda offers multiple payment modes to its customers for accepting payments which includes cash, cheque, debit card, credit card, PayTM, net banking, GooglePay, PhonePe, Razor Pay, financing options and swipe machines.
Families Policy
- App content: Your app's content that is accessible to children must be appropriate for children. If your app contains content that is not globally appropriate, but that content is deemed appropriate for child users in a particular region, the app may be available in that region (limited regions) but will remain unavailable in other regions.
- App functionality: Your app must not merely provide a WebView of a website or have a primary purpose of driving affiliate traffic to a website, regardless of ownership of the website.
- We are constantly exploring ways to enable new experiences for kids’ app developers. If you are interested in joining our Trusted Web App pilot for education apps, please submit your interest here.
- Play Console answers: You must accurately answer the questions in the Play Console regarding your app and update those answers to accurately reflect any changes to your app. This includes but is not limited to, providing accurate responses about your app in the Target Audience and Content section, Data safety section, and IARC Content Rating Questionnaire.
- Data practices: You must disclose the collection of any personal and sensitive information from children in your app, including through APIs and SDKs called or used in your app. Sensitive information from children includes, but is not limited to, authentication information, microphone and camera sensor data, device data, Android ID, and ad usage data. You must also ensure that your app follows the data practices below:
- Apps that solely target children must not transmit Android advertising identifier (AAID), SIM Serial, Build Serial, BSSID, MAC, SSID, IMEI, and/or IMSI.
- Apps solely targeted to children should not request AD_ID permission when targeting Android API 33 or higher.
- Apps that target both children and older audiences must not transmit AAID, SIM Serial, Build Serial, BSSID, MAC, SSID, IMEI, and/or IMSI from children or users of unknown age.
- Device phone number must not be requested from Telephony Manager of the Android API.
- Apps that solely target children may not request location permission, or collect, use, and transmit precise location.
- Apps must use the Companion Device Manager (CDM) when requesting Bluetooth, unless your app is only targeting device Operating System (OS) versions that are not compatible with CDM.
- APIs and SDKs: You must ensure that your app properly implements any APIs and SDKs.
- Apps that solely target children must not contain any APIs or SDKs that are not approved for use in primarily child-directed services. This includes Google Sign-In, Google Play Games Services, and any other API Service using OAuth technology for authentication and authorization.
- Apps that target both children and older audiences must not implement APIs or SDKs that are not approved for use in child-directed services unless they are used behind a neutral age screen or implemented in a way that does not result in the collection of data from children. They must not require users to sign-in or access app content through an API or SDK that is not approved for use in child-directed services.
- Augmented Reality (AR): If your app uses Augmented Reality, you must include a safety warning immediately upon launch of the AR section. The warning should contain:
- An appropriate message about the importance of parental supervision.
- A reminder to be aware of physical hazards in the real world (e.g., be aware of your surroundings).
- Your app must not require the usage of a device that is advised not to be used by children (e.g., Daydream, Oculus).
- Social Apps & Features: If your apps allow users to share or exchange information, you must accurately disclose these features in the content rating questionnaire on the Play Console.
- Social Apps: Apps where the main focus is enabling users to share freeform content or communicate with large groups. All social apps including children in their target audience must provide an in-app reminder to be safe online and be aware of real-world risks before allowing children to exchange freeform media or information. Adult action is required before allowing children to exchange personal information.
- Social Features: Apps with social features must provide an in-app reminder for child users and a way for adults to manage social features for children (enable/disable, different levels of functionality). Adult action must be required before enabling features that allow children to exchange personal info.
- Adult action means verifying the user is not a child (e.g., PIN, password, birthdate, email verification, photo ID, credit card, or SSN) and must not encourage children to falsify their age.
- Social apps focused on chatting with unknown people must not target children (e.g., chat roulette, dating apps, kids open chat rooms).
- Legal compliance: You must ensure your app and its APIs/SDKs comply with laws such as COPPA, GDPR, and other applicable regulations.
Child Safety
Parents and Teachers Participation in the Learning Process
Veda Academy values the concern that a parent or teacher has towards their ward's educational needs. Hence, Veda Academy is constantly engaged in designing learning tools to empower all parties — parents, teachers (mentors), and students. Active participation from all these groups ensures a foolproof learning solution for the child.
Steps to Start Learning with Veda Academy
- First, register with all the details at www.vedaacademy.com and review the demos.
- Ensure that your ward is well acquainted with the learning solutions and various tools.
- Encourage your child to practice self-study.
- Monitor the child's performance through reports.
Wards with Actively Involved Parents/Teachers
- Experience a stress-free learning environment.
- Achieve consistent and long-term academic success.
- Develop positive learning behaviors.
- Earn better grades in tests and assessments.
- Receive analysis of strengths and weaknesses along with corrective measures.
Internet and Child Safety
The internet has revolutionized communication and is a wonderful educational resource. However, it also poses challenges to children's safety and privacy. It's crucial to stay informed about your child’s online activities. Veda Academy is committed to providing a safe and enriching online learning experience.
To Ensure Child Safety, Veda Academy Aims To:
- Advise parents on the basics of online safety.
- Educate children on online safety measures.
Advice to Parents
- Learn: Become computer literate and learn to block objectionable material.
- Share: Share an email account with your child to monitor messages.
- Bookmark: Bookmark frequently visited sites for quick access.
- Spend Time: Browse the internet together to teach appropriate behavior.
- Advise: Discourage entering chat rooms; be aware of email exposure.
- Limit: Restrict daily internet use aside from school projects.
- Check: Review credit card and phone bills for unauthorized charges.
- Monitor: Review unsupervised activities.
- Explain: Teach how to respond to inappropriate content.
- Respond: Support your child if they report discomfort online.
Internet Safety Tips
- Keep the computer in a common room for easy supervision.
- Browse the internet together with your children.
- Check browser history to track visited websites.
- Enable filtering and Safe Search settings.
- Instruct children not to share personal information online.
- Use a screen name to protect identity.
- Educate on avoiding piracy of software and digital tools.
- Protect passwords and avoid "Remember me" on public devices.
- Teach the use of 'Report Abuse' and 'Flag' features.
- Discourage in-person meetings with online acquaintances.
- Verify the credibility of online information.
- Install and configure parental control software.
- Use parental control options to block inappropriate content.
- Follow safe internet practices consistently.
It's important to show children your concern by actively participating in their learning journey with Veda Academy. Share in their excitement, sit with them, appreciate their efforts, and encourage them to explore and excel.
Privacy, Cookies, and Security
Cookies
A cookie is a very small text document that includes an anonymous unique identifier. When a user visits a website, that site's server asks permission to store this file on the user's computer. Each website can send its own cookie to a browser if the browser's settings allow it. However, for privacy reasons, a browser only allows access to cookies it has sent itself — not those sent by other websites.
Cookies make web surfing easier by saving passwords, preferences, and ensuring users don't see the same ads repeatedly. While many consider cookies standard practice, users can configure their browsers to refuse cookies. This may affect some functionality on the Veda Academy website. Certain pages that require login or customization may require cookie acceptance. Please note, advertisers and partners may also use cookies — Veda Academy does not control their use and disclaims responsibility for data collected through them.
How Do We Secure Information Transmissions?
Email is not recognized as a secure communication medium. Therefore, users should avoid sending private information to Veda Academy via email. The website currently does not support secure information transmission features. Users who prefer not to transmit information online may contact us via phone or postal mail — see the “How to Contact Us” section.
How Can You Access and Correct Your Information?
Users may call Veda Academy to access or correct personally identifiable information collected online and stored in our systems. For privacy reasons, such requests must be authenticated.
Certain Disclosures
Veda Academy may disclose personal information if required by law, subpoena, or when it believes such action is necessary to:
- Conform to legal obligations or comply with legal processes.
- Protect and defend the rights, property, and safety of Veda Academy, its users, or affiliates.
- Act under urgent circumstances to safeguard users or third parties.
Other Websites Linked to Our Website
Veda Academy is not responsible for practices employed by websites linked to or from our site, nor the content they host. These links are provided for informational purposes only. When users navigate to a third-party site, our privacy policy no longer applies. Users should review the privacy policies of those websites before proceeding.
Children's Privacy
Veda Academy does not collect personal information from children under the age of 15. If such data is inadvertently collected, it is deleted from our systems. For children aged 15 and above, information is collected solely to fulfill educational and service-related purposes.
Spamming Policy
Sending unsolicited emails — including advertisements and announcements — is strictly prohibited. Users may not use another site’s mail server to relay messages without express permission. Veda Academy reserves the right to investigate any reported violations of its Acceptable Use Policy.
During investigations, access may be restricted to prevent further unauthorized activities. Based on the outcome, Veda Academy may take actions including restriction, suspension, or account termination. In cases of criminal offenses, appropriate law enforcement agencies will be notified.
Prohibited Activities Include:
- Posting off-topic content in forums, mailing lists, or newsgroups.
- Sending unsolicited mass emails that lead to complaints.
- Engaging in such activities through third-party services but routing responses through Veda Academy servers.
- Falsifying personal information used in connection with Veda Academy’s services.